When the lid of a box breaks, which unfortunately can happen, it can be costly if spare lids are not available purchase separately. We can now offer lids to buy separately on our crystal box ranges.
How do we measure our boxes?
We work on a general rule of internal = minimum and external = maximum. We measure our boxes ourselves. We measure them as accurately as we can, but they are an approximation, and are there only to act as a guide. Boxes are generally moulded to stack and nest and most will taper towards the bottom of the box.
The internal measurements are the minimum measurements from the bottom of the box, and not always a true reflection of the box volume. We measure them this way so you can see if your item is going to fit in the box.
The external measurements are the maximum measurements of the box, so you can see if the box will fit in a particular space. If you are storing a particular item, we would strongly recommend that you contact us first so we can assist you in making the right choice.
CORONA VIRUS UPDATE:
We are still in operation and dispatching. We are currently operating on approx 2 working days for delivery for most orders. Please note there is no delivery on bank holidays
If your order is for NHS, Schools or businesses and you need your order urgently. Please call us and we will do everything we can to help you.
* Free delivery on orders over £50 ex VAT applicable to Mainland England, Wales and Southern Scotland. (excludes highlands, islands, NI and Europe)
In order for your items to get to you safely, we have to use packaging. Click here to see our guide on how you can help in the lifecycle of the packaging we use.
Bank Holidays: please note that there is no dispatch or delivery on the Bank Holidays - please allow a little extra time for your order to arrive over a Bank Holiday period.
Postage costs are calculated depending on the items in the basket and where the order is being delivered to. We have tried to be as accurate as possible in our calculation of postage but it can be difficult to predict every combination of products being purchased.
In some regions, we are charged a premium by the couriers. We are happy to look at postage costs on a case by case basis, to these regions, and see if we can make a saving on the postage for you. Please do not hesitate to contact us.
Normal delivery days are Monday to Friday. Do not include Saturday and Sundays when referring to delivery service.
|Country/Region||Applicable Postcodes||Delivery Options We May Offer - depending on size and weight of items|
• Mainland England
• Southern Scotland
|AB10-16, AB21-25, AB30-35, AB39, AB41-AB45, AL1-AL10, B, BA, BB, BD, BH, BL, BN, BR, BS, CA, CB, CF, CH, CM, CO, CR, CT, CV, CW, DA, DD, DE, DG, DH, DL, DN, DT, DY, E, EC, EH, EN, EX, FK1-16, FY, G, GL, GU, HA, HD, HG, HP, HR, HU, HX, IG, IP, KA1-9, KA11-12, KA16-26, KA29-30, KY, KT, L, LA, LD, LE, LL, LN, LS, LU, M, ME, MK, ML, N, NE, NN, NG, NP, NR, NW, OL, OX, PA1-19, PE, PH1-14, PL, PO1-22, PR, RG, RH, RM, S, SA, SE, SG, SK, SL, SM, SN, SO, SP, SR, SS, ST, SW1, SW, SY, TA, TD, TF, TN, TQ, TR, TS, TW, UB, W, WA, WC, WD, WF, WN, WR, WS, WV, YO,||
• Free Standard Delivery approx 1-2 days spend over £60 (£50 ex VAT)
• Economy (tracked) 2-3 Days (small parcels only) - £4.50 (incl VAT)
• Standard Delivery approx 1-2 Days (Tracked) - £6.30
• Next Working Day - £8.40
|• Scottish Highlands • GB – Islands • Northern Ireland||AB1-9, AB36-38, AB40, AB55-56, AB99, FK17-21, HS1-9, IV, KA27-28, KW, PA20-49, PA60-98, PH15-26, PH30-44, PH49-50, ZE, IM, BT, PO30-41||• 1-4 Days (Tracked) £12-£36 • 2-4 Days (Tracked) £4.50 (smaller items and parcels)|
|• Guernsey • Jersey||GY, JE||• 1-4 Days (Tracked) £13.50 -£40 • 1-4 Days (Untracked) £4.50(small parcels only)|
|• Ireland||All postcodes||• 1-4 Days (Tracked) £10-£42|
|• Austria • Belgium • Czech Republic • Denmark • France • Germany • Luxembourg • Netherlands • Spain • Sweden • Poland||• 2-6 Days (Tracked) £10-£120|
|• Finland • Italy • Portugal • Greece • Hungary • Slovenia||• 2-6 Days (Tracked) £17-£156|
Please see full terms and conditions for full details - click here to view
If the items you order are not quite right for you, you can request a return by clicking here