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Privacy Policy and Cookies

Privacy Policy

We at The Plastic Box Company Ltd are totally committed to protecting your privacy. We comply with the principles of the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003.

We collect information about you in order to process your order and to tailor your visit to our website to be as relevant to you as possible. That information will only be shared with other parties that are involved in the fulfilment of your order.
The information we hold may include:
Your name
Phone number
Email address
Other information necessary for processing your order
This data will be held in accordance with our internal security policy. If we propose to send your data outside the European Economic Area (EEA) we will seek your consent first.

We will never collect sensitive information about you without your agreement. You have a right to ask for a copy of the information which we are holding on you and we will provide this for a small fee. We will delete information or correct any inaccuracies at no charge as soon as you make the request.

We use cookies to track your behaviour on our site to assist us in tailoring your visit. You can disable cookies in your browser but some of our website functions may then be unavailable to you.

Data will only be released to third parties (e.g. the police) on request where there is a legal requirement for us to do so. However, your email address, name order number only, is automatically transferred to Trustpilot, in order for them to ask you to review your shopping experience.  This data is not used for any other purposes other than sending an automated email. 


There have recently been changes to the law with regard to the use of cookies on websites. Your privacy is important to us and we have therefore put this information together to comply with the law and protect our customers’ privacy.

What are essential cookies?
Cookies are what makes our website work properly and are more convenient for you the customer. They help you move from page to page and help you do the things that you have visited the website for, including shopping. They retain what has been added to your cart. If cookies were not on the PlasticBoxShop website, every time you moved to another page within the website it would lose what has been added to your cart and you would have to start again, making it impossible to purchase anything. These cookies do not harm your computer and do not store personal information like credit card details.

What do the cookies do?
They remember what has been put in your basket
They allow you to check out and purchase the items in your basket
Recognise that you have already logged into a secure are of our website
Information Cookies
These collect anonymous information about how our customers are using the PlasticBoxShop website. It helps us to improve your shopping experience. For example it enables us to look at which pages and products have been visited the most . The information is anonymous and no individual can be identified by this.

Third Party Cookies

We a number of third party suppliers who may also set cookies on their website. We have no control over the usage of these cookies and you should check the third party websites for more information about these.