Faulty items must be reported immediately up on receipt by email to sales@plasticboxshop.co.uk

If an item is to be returned when not faulty this can be done up to seven days after receipt of the goods, the return postage will the responsibilty of the customer. The items must be packaged sufficiently by the customer to protect against damage on the return post.

Once the goods have been received by us in original condition  a refund will be given. A charge of 20% will be taken off the refund amount to cover the original P + P

4. RISK
All goods are borne at Buyer's risk from the time notification when delivery, or attempted delivery, takes place at the location stipulated in the Contract between the Buyer and the Seller.

5. LIMITATION OF SELLER'S LIABILITY
(a) In any case where it is established to the satisfaction of the Seller that there has been a short delivery or a failure to deliver the goods to their destination or that the goods have been damaged (whether wholly or in part) prior to delivery the Seller will replace them or where the goods have been damaged accept their return and credit the Buyer with the price thereof provided that:-
(i) Any complaint by the Buyer of short delivery of or damage to the goods shall have been notified in writing to the Seller immediately upon receipt of the goods;
(ii) Any complaint by the Buyer of failure to deliver shall have been notified within 10 days of the receipt by the Buyer of the invoice or advice of dispatch whichever is the earlier.
(b) In any case where it is established to the satisfaction of the Seller that when delivered goods contained some defect in quality or did not correspond with sample or description the Seller may (entirely at the Seller's discretion) assign to the Buyer the benefit of any express guarantee or warranty received by the Seller from the manufacturer or supplier of the goods, failing which the Seller will:-
(i) Replace the goods without further charge, or
(ii) Accept the return of the goods and credit the Buyer with the price thereof, or
(iii) Make the Buyer an allowance being the difference between the value of the goods at the time of the complaint by the Buyer and the invoice price provided that any complaint by the Buyer shall have been notified in writing to the Seller immediately upon delivery.
(c) Save as aforesaid the Seller will not be liable to the Buyer for any loss or damage suffered as a result of the events or for any of the reasons referred to in paragraphs (6a) and (6b) of this Condition and without prejudice to the generality of the foregoing any implied term, condition or warranty statutory or otherwise as to the quality of the goods sold or their fitness for any particular purpose or as to their correspondence with any description or sample is hereby excluded to the fullest extent permitted by law governing this Agreement and if any provision is held to be invalid then the remainder of these provisions shall continue to apply.
(d) The Seller shall not be bound by any warranty or representation given by or made on its behalf unless specifically stated in writing and expressly signed stating it is to be incorporated in the Contract.
(e) The Seller shall be under no liability if the goods are not paid for by the due date.
(f) The Seller's entire liability shall be limited to the value of the goods.

6. CONSEQUENTIAL LOSS
Without prejudice to the generality of the foregoing provisions the Seller shall not in any event be liable to the Buyer in contract or tort or otherwise for any indirect or consequential loss or damage whenever or howsoever arising.

7. TIME OF PAYMENT
All sums due to the Seller shall be paid in full prior to dispatch.

8. SELLER'S RIGHT OF RECISSION
The Seller shall have the option (without prejudice to any of its other rights against the Buyer) by notice in writing to the Buyer to rescind any Contract between the Seller and the Buyer or to suspend delivery in the following events: -
(a) If the Buyer is in breach of any term of the same or any other Contract with the Seller and/or (b) If the Buyer enters into any composition or arrangement with or for the benefit of its creditors, or have a receiving order in bankruptcy made against him or (if a corporate body) goes into liquidation either voluntary or compulsory or under supervision or have a receiver appointed over all or any of its assets or if the Buyer threatens to cease trading.

9. FORBEARANCE BY SELLER
No forbearance or indulgence by the Seller shown or granted to a Buyer whether in respect of these standard conditions or otherwise, shall in any way affect or prejudice the rights of the Seller against the Buyer or be treated as a waiver of any of these standard conditions.

10. FORCE MAJEURE
The Seller shall not be liable for failure to perform the Contract whether wholly or in part if the failure is caused wholly or partly by any circumstance or circumstances outside the control of the Seller.

11. CONTACT WITH DELICATE SUBSTANCES
Where the goods supplied consist of containers, wrappers or other articles intended for use in connection with any food, drug or substance of a volatile, delicate or fragile nature, the Buyer shall satisfy himself that such food, drug or other substance is not or is not likely to be affected by any material used by the Seller in the printing of or manufacturing of such wrappers, containers or other articles. The Seller shall not be liable to the Buyer in respect of any claim alleging that such food, drug or other substance has been adversely affected and the Buyer shall indemnify and keep indemnified the Seller from and against all liability by third parties in respect of any claim that any such food, drug or other substance has been adversely affected and caused the third party loss damage or expense.

12. PROPERTY RIGHT, ETC
The Buyer shall indemnify the Seller against all claims for infringement or alleged infringement of third party patent or other industrial property rights and all costs and expenses incurred in connection therewith arising from the execution of the Buyer's order in accordance with the Buyer's designs, plans or specifications shall be indemnified by the Buyer.

13. SIZE OF MATERIALS
Unless specific warranties in writing are provided for accurate sizes all sizes referred to on the website are approximate only. It is ultimately the responsibilty of the buyer to ensure that they are purchasing the correct product. Guidence and advice given by the seller are a guide only and the end decision is up to the buyer.


16. PALLETS
Where palletised deliveries are requested or necessary, pallets may be charged extra. Pallets subsequently returned at the Buyer's expense and risk in the same condition as delivered will be credited to the Buyer at the price originally charged..

17. PHOTOS The photographs used in the website are for display purposes only and not to be taken as recommendations or advice. Always refer to manufacturers instructions.

18. GENERAL
All prices shown on the website are considered as an offer by the Seller and the Seller shall not be bound to sell until it has communicated acceptance to the Buyer of the Buyer's order.

19. LAW
These Terms and Conditions are governed by and are to be construed in accordance with the English Law and fall within the exclusive jurisdiction of the English Courts.

20. THIRD PARTY RIGHTS
The Contracts (Rights of Third Parties) Act 1999 is expressly excluded from this Agreement.